Sam answers your calls, texts and website chat 24/7 in your business's name, books customers into your calendar and follows up, for trades, salons, auto shops and offices across Victoria and Saanich, Langford, Esquimalt.
Victoria's small businesses run lean. Sam covers the phone on evenings, weekends and every busy afternoon.
Sam speaks English plus the second language you choose (any of these, or 13 others), and answers in whichever one the caller uses.
Plumbers, HVAC, electricians, roofers and more. Emergency triage, addresses read back, urgent alerts.
Learn more →Books the right stylist at real open times, sends reminders, and fills cancellations from a waitlist.
Learn more →Year, make, model and symptoms, drop-offs booked, and never a guessed repair price.
Learn more →Law, accounting, real estate and insurance. New-client intake and consultations, handled professionally.
Learn more →Type your business name and a few services. Sam picks up as your receptionist, right here in your browser. Play one of your customers: book a job, ask a price, call with an emergency.
No. You keep your number. Calls you don't answer are forwarded to Sam's local number, which we set up for you. Customers never see a difference.
Yes. You tell Sam your service area (for example Saanich, Langford, Esquimalt), and Sam confirms addresses and lets callers know if they're outside it.
Yes. Choose English plus Mandarin (or one of 15 languages) and Sam answers in whichever language the caller uses.
Starter is $197 CAD a month and Pro is $397 CAD a month, with a 7-day free trial and no contract. If Sam doesn't book you at least one request during the trial, you pay nothing.
Hear Sam answer as your business in 60 seconds, or call our demo line: Northline Plumbing & Heating.