A receptionist answers the phone. Sam answers the phone, the texts, the website chat and the contact form, books the work, follows up, and keeps you in the loop. 26 services, all included with your plan, all set up for you.
No voicemail, no hold music, no "we're closed". Sam picks up in your business's name on the first ring, day or night.
Nights, weekends, holidays, and while you're busy with a customer. Keep your number: only the calls you don't pick up go to Sam.
Sam reads your website and learns your services, prices, hours, areas and policies, then answers questions like your best employee would. You can edit what Sam knows anytime.
English plus French, Spanish, Mandarin, Cantonese, Hindi, Urdu, Tagalog, Vietnamese, Korean, Arabic, Farsi, Portuguese, Russian, Ukrainian or Polish. Sam answers in the caller's language.
Gas smell, burst pipe, no heat, stranded car: Sam gives safety steps first, then sends you an urgent alert with the address. It can transfer real emergencies straight to you.
Robocalls, "Google listing" scams and sales pitches get a polite "no thanks". They never reach you, never become alerts.
Every call is recorded and summarized in your portal: who called, what they need, what Sam promised. Listen to any call in one tap.
Sam doesn't just take messages. It checks real availability and books the job or appointment while the customer is still interested.
Real open times per staff member, service lengths, breaks, days off and buffers. Sam books, moves and cancels. No double bookings, ever.
Customers text your Sam number and get answers and bookings by text, just like on a call. Great for people who don't like phoning.
A chat bubble on your own website answers visitors' questions and books them in, 24/7. One line of code, or we'll add it for you.
When someone fills in your contact form, Sam texts them within seconds, answers their question and books them, before they call a competitor.
Fully booked? Sam puts callers on a waitlist. When someone cancels, the next customer gets a text and the spot fills itself.
Add your Square, Stripe or PayPal link and Sam sends it with each booking. Fewer no-shows, and the money goes straight to you.
Most lost business isn't lost on the first call. It's the reminder never sent, the hang-up never called back, the review never asked for.
A confirmation text right after booking and a reminder the day before. Customers reply C to confirm, and you see who's coming.
Someone hangs up before talking to Sam? They get a friendly text right away, and the conversation continues by text.
Mark a job done and the customer gets a polite review request with your link. More 5-star reviews, more new customers.
Tap "Quote sent" on a job and Sam checks in with the customer on day 2 and day 7. When they reply, Sam knows the quote and books the work. No more quotes going cold.
One tap sends a friendly "we'd love to see you again" text to customers who haven't been in for months. When they reply, Sam books them.
"Welcome back, Emma! Another cut with Lena?" Sam recognizes returning customers by their number and remembers their usual.
This is where Sam goes beyond any receptionist or answering service: it works for you, not just your callers.
Bookings, urgent calls and messages arrive as notifications from the free CallSam app. No app store needed, no text-message fees.
"I'm running 15 minutes late." "Block Friday afternoon." "What's tomorrow?" Sam does it and texts the customers affected.
Every morning: today's appointments, requests waiting for you, and anything urgent from overnight. Your day in 10 seconds.
See how many calls Sam answered, what it booked and roughly how much revenue it brought in. Proof, not promises.
Everyone who called, texted or chatted, with their history and last visit, built automatically.
Questions Sam couldn't answer land on your learning list. Answer once in your portal and Sam knows it on every call, text and chat from then on.
Every Monday morning: calls answered, bookings, money Sam earned you, urgent calls, and the questions waiting for your answer.
Talk to your own Sam in the browser before you go live, and after every change. Edit services, hours and answers yourself in minutes.
Sam reads it and fills in your services, prices and hours. Check it, add anything missing. About 5 minutes.
Talk to Sam in your browser or call its local number. Then dial a short code so missed calls go to Sam.
One line of code for the website chat, one address for your contact form. Or we'll do it for you.
Less than one missed customer. 7-day free trial, no contract, keep your number.